Frequently Asked Questions

Minimum order quantities vary depending on the product and supplier. For most products, we can facilitate orders starting from $500-$1000. For smaller orders, we may combine shipments with other clients to reduce costs. Contact us with your specific requirements for a customized solution.

No two clients' needs are the same—the cost depends on your project scope. Submit your information via our contact form and we'll walk you through our billing options.

Contact us here to get started. We'll review your requirements and propose the most efficient sourcing and logistics plan.

We offer comprehensive import solutions including product sourcing, supplier verification, quality control, shipping logistics, customs clearance, and delivery to your doorstep in Bangladesh.

While we specialize in imports from China to Bangladesh, we can also facilitate imports from other Asian countries including Vietnam, Thailand, and Malaysia.

We implement a multi-stage quality control process including supplier vetting, pre-shipment inspections, and random sampling. Our local team in China conducts on-site inspections to ensure products meet your specifications.

We offer both sea freight and air freight options. Sea freight is more economical for larger shipments, while air freight is faster for urgent or smaller consignments. We recommend the best option based on your budget and timeline.

Shipping times vary based on the method: Air freight: 5-10 days, Sea freight: 20-35 days. These times include customs clearance at both origin and destination.

Yes, we provide complete customs clearance services in both China and Bangladesh. Our experienced team handles all documentation, duties, and taxes to ensure smooth clearance of your goods.

We accept various payment methods including bank transfers, letters of credit, and online payments. For new clients, we typically require a deposit before order processing.

Our quotes include all costs: product cost, shipping, insurance, customs duties, taxes and our service fee. There are no hidden charges. We provide transparent breakdowns of all costs before you confirm your order.